JK
Jane K

1 reviews | Active since Jun 2012

17 Nov 2025, 05:19

Lies and empty promises

Finchoice this is the second review I write about your horrible service and empty promises. Does your mobimoney take 6 days to payout, Is this how you treat your customers lately, This is horrible!

0
Replies (4)
Finchoice
Finchoice's reply17 Nov 2025, 08:21
Official
Hi Jane,

Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
JK
Jane K's update17 Nov 2025, 12:53
Reviewer Update
How long should one wait to get assistance from you? Customer service is ***********. aBeen waiting for the longest time time to get assistance however nothing is moving. What kind off service is this, reason I came to finchoice was it was convenient and efficient lately it’s just a disaster
JK
Jane K's update17 Nov 2025, 12:54
Reviewer Update
We need the money for emergency!
Finchoice
Finchoice's reply19 Nov 2025, 11:25
Official
Hi Jane,

Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team