TK
Tebogo K

1 reviews | Active since May 2021

12 May 2021, 10:39

Legal Department not answering phones.

I paid off my loan with you a year ago. To my surprise I am still listed on credit bureau that I still owe you. Please send me my paid up letters so that I can do it my self because clearly by looking at the reviews you do not take customers serious.

I have been spending lots of money on airtime trying to call your non existent phone numbers. Please do the right thing.

0
Replies (3)
Finchoice
Finchoice's reply12 May 2021, 14:12
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
Finchoice
Finchoice's reply13 May 2021, 18:00
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

TK
Tebogo K's update20 May 2021, 12:06
Reviewer Update
Good day

I have received my paid up letter. Thank you for your help.