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CM
Creyan M

1 reviews | Active since Oct 2021

22 Oct 2021, 06:35

Legal Department don’t updated paid accounts on ITC

Legal Department don’t updated paid accounts on ITC. The account was settled 25/07/2021. The account still appears open on ITC and Experian. The legal department doesn’t reply to emails or answers phone calls

0
Replies (5)
Finchoice
Finchoice's reply22 Oct 2021, 18:08
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team 
CM
Creyan M's update29 Oct 2021, 11:38
Reviewer Update
No feedback as yet? After 1 week…
Finchoice
Finchoice's reply29 Oct 2021, 12:41
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team 
CM
Creyan M's update10 Nov 2021, 14:41
Reviewer Update
Problem still persists and Legal Department won’t give any information or feedback
Finchoice
Finchoice's reply10 Nov 2021, 15:17
Official
Good day, 

Thank you for your Feedback, i do apologise for any inconvenience caused. This has been escalated to the relevant department. 

The finchoice team