TH
Tracey H

1 reviews | Active since Mar 2017

07 Apr 2025, 09:44

Last week Wednesday i had to make the difficult decision of placing myself under Debt Review with the company called Zero Debt

Last week Wednesday i had to make the difficult decision of placing myself under Debt Review with the company called Zero Debt. In a matter of 5 days i have received at least 30 calls from Finchoice and have had to constantly repeat the same thing! If u don't know what DEBT REVIEW means, i suggest u google it!

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Replies (7)
Finchoice
Finchoice's reply07 Apr 2025, 11:48
Official
Good day Tracey,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
TH
Tracey H's update07 Apr 2025, 12:21
Reviewer Update
I just received ANOTHER call, 4th one today, this poor excuse for a woman starts shouting at me on the phone. One more call from Finchoice and i will lay a case of harrassment. Email was sent on the 3rd April 2025 from Zero Debt to *** and i have just forwarded the same email, again!
Finchoice
Finchoice's reply08 Apr 2025, 09:35
Official
Good day Tracey,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team
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Tracey H's update08 Apr 2025, 14:41
Reviewer Update
nothing has been resolved, i can't keep informing your people of the same thing, over and over and over again, just today i have received 8 calls from Finchoice already ... what you are doing is called harassment..
Finchoice
Finchoice's reply14 Apr 2025, 09:52
Official
Good day Tracey,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team
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Tracey H's update14 Apr 2025, 10:20
Reviewer Update
Good day
I really do not appreciate your blatant lies!! You were sent the emails by myself and Zero Debt, THREE TIMES! which u chose to ignore ... Over 60 phone calls were made by u people, to me, in the space of a week ... I had to repeat myself to your rude agents a hundred times, my debt councillor telephoned u people as well! Then u went ahead and listed me for a failed payment KNOWING FULL WELL I AM UNDER DEBT REVIEW! DO NOT LIE AND SAY ALL YOUR EMAILS AND CALLS WERE NOT ANSWERED!!!
Finchoice
Finchoice's reply15 Apr 2025, 08:06
Official
Good day Tracey,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team