Laon application

I app**** for a loan a week ago, I have spoken to multiple consultants as to why my loan application has not been paid out. I have been told it's because of the debit check mandate. On fnb side the mandate has been accepted however Finchoice says they will send an sms of which I've never received. There is no request at the atm or my fnb app. Luvo, Chad and I last spoke to Nicky confirmed that I will get call back bu nothing till today.

I would like this enquiry to be dealt with and resolved one and for all.