KZ
Kayise Z
1 reviews | Active since Jan 2017
28 Sept 2023, 09:31
Lack of knowledge and understanding of numbers
On 12/09/2034 I bougjt an iPhone at Experimax, using FinchoicePay. The cost of the cellphone is R9 043.00 including interest, admin fee and initial cost. Mitshe say that my instalmemt is goong to be R1243.05 a month for 12 months. I told him that it doesnt make sense that i should pay R14 892.60 for a R9043.00 loan. Sent him emails regarding the miscalculations and he still insist that my instalment is R1 243.05 and if i pay more my instalment will be reduced. I need someone with knowledge to help me with this problem because first instalment should be deducted today.
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Replies (2)
Finchoice's replyOfficial
02 Oct 2023, 16:34Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply02 Oct 2023, 16:34
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
02 Oct 2023, 16:53Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply02 Oct 2023, 16:53
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team