GM
GSB M
1 reviews | Active since Mar 2012
08 Jul 2024, 10:29
Lack of cummunication
I app**** for a loan on the 3rd July 2024 and I was told the turn around time would be after 24 hours. When I called after 24 hours I was told 24 working hours then when I called after 24 hours I was told the application is still in progress. Till today I have not received any feedback.
What's the purpose of applying for a quick loan when they take a while to respond and fail to cummunicate.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
08 Jul 2024, 11:07
Good day Gabisile,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply08 Jul 2024, 11:07
Official
Good day Gabisile,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
GM
GSB M's updateReviewer Update
11 Jul 2024, 09:59This issue hasn't been resolved.
GM
GSB M's update11 Jul 2024, 09:59
Reviewer Update
This issue hasn't been resolved.
Finchoice's replyOfficial
12 Jul 2024, 10:16
Good day Gabisile,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply12 Jul 2024, 10:16
Official
Good day Gabisile,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team