SD
Semone D
1 reviews | Active since Nov 2022
15 Jan 2026, 14:19
LACK OF COMMUNICATION
So on my Mobi Facility App is states that I qualify for a loan increase. I selected yes, then it took me to a page that I needed to fill in, after that it said eitha a consultant will call me back or I can. So I did, needing some funds. I called yesterday at 10am,then again afta 12. Answerd some questions. Only to be told that I need to apply online!! I explained to the agent what it said on my app and she again said I need to apply online! So I email Finchoice of course yesterday, as well as today along with screenshots.. And STILL ABSOLUTELY no feedback!! It's like they know they ***** up and then refuse to atleast reply!! Can someone please get back to me ASAP.
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Replies (2)
Finchoice's replyOfficial
15 Jan 2026, 14:57
Hi Semone D,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply15 Jan 2026, 14:57
Official
Hi Semone D,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
22 Jan 2026, 11:11
Good day Semone,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply22 Jan 2026, 11:11
Official
Good day Semone,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team