RA
Roesdien A
1 reviews | Active since Jul 2012
20 Apr 2022, 10:28
Kwikserve locked.
If there were zero stars to give I would be doing that right now. Struggling since February to get my kwikserve account unlocked. Used it once and requested for a password/pin reset. Nothing happened. Been spending so much money to call you people day in and day out. Just a bunch of promises. Team Leaders don't seem to exist. The IT department seems like they sit in some secret hide away. Everyday I call I get a different promise. Go into the website and the last 4 digits of my number is captured incorrectly. Making it impossible for me to get the pin sent to my phone. Seems like u bit off more than you can chew with this new service.
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Replies (1)Finchoice's replyOfficial
20 Apr 2022, 22:54Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply20 Apr 2022, 22:54
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
