1 reviews | Active since Oct 2013
*** Service with *** Attitude
I will never do business with you. My dad's application was approved over the phone and yesterday he was told that there is still one check in the verification process by Neill in the admin department. Today he called in and was told the application is declined because the homechoice account is inactive and online it says application in process. Which one is it? Why do the system approve in the first place? Why do you still offer him funds pending bank verification on your mobi site?
He really depended on that little funds and he is deeply dissappointed with your service. I have read reviews about your company and it is nothing short of the truth. You are the worst company to have ever dealt with. He has emailed thrice and no reply from you. The application was made Monday already! Your agents thinks that the money is paid out from their private accounts with their attitudes then they still expect customers to waste more airtime by rating the service. You not deserving of one full star!
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
