NS
Nonhlanhla S

1 reviews | Active since May 2019

30 Jul 2020, 07:24

ITC Status

Took a loan 2017....and paid it off in 2018 but i am still listed on ITC amount outstanding R2970, I have called several times and requested for an update no luck two years later ...all they good at is calling me and telling me about the insurance ...no apology no update regarding my request ..i will not pay anyone ro update ths ...I do not owe Finchoice anything ...for the last time please update my status on ITC....

0
Replies (4)
Finchoice
Finchoice's reply30 Jul 2020, 08:20
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team
Finchoice
Finchoice's reply30 Jul 2020, 20:36
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
NS
Nonhlanhla S's update11 Aug 2020, 16:46
Reviewer Update
Nothing has been done ...i am going to logged a query with the ombudsmen..2 years still struggling for you to update my status how difficult is ths ...i have to begge u to do your job ...
NS
Nonhlanhla S's update11 Aug 2020, 18:02
Reviewer Update
Good Day

I have received the letter and i have logged the query already but was expecting you to update it on your side ....i will wait till the 20th but most of my last status have been updated.