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carol L

1 reviews | Active since Feb 2014

22 Jul 2021, 11:45

ITC record not updated

I had two accounts with this Company which I settle a year ago. These Accounts are still open on my credit profile. I have sent several emails to Finchoice requesting these accounts to be closed. As I cannot do it on my side as Transunion requires a paid up letters that Finchoice refuses to give to me. Please assist I want this query being resolved ASAP

0
Replies (2)
Finchoice
Finchoice's reply22 Jul 2021, 17:21
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
Finchoice
Finchoice's reply23 Jul 2021, 08:48
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team