ITC NOT UPDATED FOR LONG TIME, GIVEN A RUN AROUND

<p>According to ITC records i have two open Accounts with Finchoice, which i only have one, well according to my knowledge, and i know very well i paid off Finchoice whatever was outstanding through SSDA, have a Statement and a paid up letter to prove it. Accounts ********** & ********** (Why i had two Account Numbers i don’t know), i had an initial Loan of R6000 but later restructured to accommodate new payment arrangement, but According to a consultants i spoke to, Acc ********** 8 (Latest Query ***) this account does not exist at all, how so because this is showing red in my Credit Reports? is ITC updating records from nowhere? the other Account the poor lady couldn’t tell me what is happening with it because it is at Legal Department, it is over two months now i dont get it, is my name on a waiting list to be updated? i cannot apply for anything because of this listing. so many times I’ve been calling your head office but everyone hits a brick wall and the next thing i get an sms that my query was resolved, yet nothing has been changing, are you resolving queries to your satisfaction or for the satisfaction of both your company and the customer? Please sort this out, i need to move on from this, we cannot beg you guys to do your jobs please; i paid you, clear my name!! </p>