Is your entire team so USELESS

<p>I app**** over a month ago to access my Kwik Serve, for the first time i had a problem as it keeps giving an error 16 to contact Finchoice. I have called so many times, was assisted by a list of people working under Monique, from Abby, Sipha, Odwa, Sharfaa, Carmen, the list is endless. Each promising that Monique has escalated my problem. I even received a call and an SMS that the problem was resolved. To date it has not. Now if it takes over a month for staff and IT and who ever else was trying to address my matter as a clientn that has been with Finchoice for over 10 years, being in a Customer Service space myself, this service comes straight out of the tiolet, hence today I hope that higher authority will hear me, this will lose you valuable clients. I await assistance and by the grace of God my issue resolved</p>