Is it too much to ask

I keep getting four or five calls from Finchoice regarding loans.

I have requested this to stop and it's not. Last week I spoke to a Lisa who was so rude and arrogant when I told her I'm tired of these calls. I asked for a senior and she said they all in a meeting. She will call me back and to date she has not. I want the below done: 1. Lisa call me an apologies for her attitude and not calling me back 2. A senior calling me anf apologies for the numerous calls I get. 3. My loan balance to be sent to me so I can settle it and I want a paid up letter. 4. All my details removed from your systems.