1 reviews | Active since Jun 2017
Interest on a paid up account
<p>A settlement amount was paid last year, according to your consultant the payment was made a day too late What I don’t understand is that Finchoice could not call me and inform me that there is still payment due on the account cause I paid a too late further what I don’t understand is that they deducting on the incorrect day my original deduction date was the 27th of every month who gave them the 20th When they started deducting I had no idea and cause there was no funds in the account cause I was unemployed since Dec ember 15th 2016 no one from Finchoice called me to inform that the premiums was unpaid I would also like to know how after paying the settlement amount that charges incurred to R371+ And who is going to pay my bank charges because I was not aware that I had a deduction from Finchoice</p> <p> </p>
Good day
Thank you for writing to advise us of your concerns.
We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.
Kind regards
FinChoice Team
Good day
Thank you for writing to advise us of your concerns.
We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.
Kind regards
FinChoice Team
Thank you to Natasha a manager at the finchoice she handled my complaint very professionally and made me feel important. We need more people like you .my complaint was handled in less than 24 hours .Natasha keep up the good work
Thank you to Natasha a manager at the finchoice she handled my complaint very professionally and made me feel important. We need more people like you .my complaint was handled in less than 24 hours .Natasha keep up the good work
Good day,
Thank you so much for your feedback :) We've just sent out a HUGE thank you to Natasha.
Kind Regards
FinChoice Team
Good day,
Thank you so much for your feedback :) We've just sent out a HUGE thank you to Natasha.
Kind Regards
FinChoice Team
