KR
Koena R
1 reviews | Active since Nov 2020
05 Nov 2020, 09:32
Insurance for loan
I am having a problem with finchoice i had a loan with them and due to covid19 i lost my job and i did inform them about that but they are still taking money from account. I did take an insurance that incase i lose my job they will pay everything that owe them but now i dnt unxerstand why they are not using that insurance money i even sent all documents now i am tired of explaining my self over n over can they please keep their promise and do what they promised. Whats the use of that insurance if they dnt use it. Can some one please assist me. Idno *** 085 cell ***
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Replies (2)
Finchoice's replyOfficial
05 Nov 2020, 13:26Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply05 Nov 2020, 13:26
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
09 Dec 2020, 15:19Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply09 Dec 2020, 15:19
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team