Instalment double-deducted

Item: Finchoice
Rating: 2
Author: Nonkululeko D

I did a short term loan and they double deducted the due amount on my account. I’ve sent an email and no response. You’ll also be put on hold for long to get through to their customer care service. I wouldn’t recommend

Helpful (0)

Replies (2)

Finchoice's replyOfficial

22 Dec 2025, 16:39

Hi Nonkululeko D,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice's reply22 Dec 2025, 16:39

Official

Finchoice's replyOfficial

27 Dec 2025, 13:00

Hi Nonkululeko D,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply27 Dec 2025, 13:00

Official

Hi Nonkululeko D,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team