Inside *****

I hereby wish to report suspected ***** committed by Finchoice, as well as their apparent failure to adequately protect my personal information.

I only recently became aware that my account has been debited on a monthly basis since February 2026 for transactions that I did not authorise or make. It appears that my cellphone number was *****ulently changed on my Finchoice profile, after which transactions were processed via Finmobi using a scan-to-pay method. I have called the call center to have this rectified and they said i need to email, I then emailed, they said i need to call the call center. even till this day my account is using a cellphone number which doesn't belong to me.

My cellphone number has never changed since the inception of my account, and I do not recall ever requesting that Finchoice update or amend my contact details.

I contacted Finchoice yesterday to request that my account be flagged to prevent any further debits and to initiate an investigation and verification process.

I believe that this is an inside job and request for full refund.

Regards, Moshe