MN
Mbalenhle N
1 reviews | Active since Nov 2017
16 Jan 2026, 13:37
Incorrect Payment Information supp**** to the Bureau.
It is utterly disappointing that the system errors that finchoice had in December has drastically affected my credit score and decreased by a lot of points due to falsified information that I missed a payment in December whereas I did not. Finchoice please do the right thing by having the incorrect information removed from credit report otherwise I will have no choice but t report the matter to the appropriate Regulator.
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
16 Jan 2026, 14:36
Hi Mbalenhle N,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's reply16 Jan 2026, 14:36
Official
Hi Mbalenhle N,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's replyOfficial
22 Jan 2026, 11:59
Good day Mbalenhle,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply22 Jan 2026, 11:59
Official
Good day Mbalenhle,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team