SR
Sharon R

1 reviews | Active since Feb 2023

03 Feb 2023, 13:12

INCORRECT MISSED PAYMENTS REPORTED WITH CREDIT BEREU S

Two missed payments on my credit bureau report incorrectly report reported for December when I actually paid earlier in December before the account was due. Numerous telephone calls and emails send no solution or feedback. Not even any acknowledgement that correspondence is received. The lack of customer service is very disturbing. All I want is for Finchoice to correct my credit report which they just stuffed up

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Replies (2)
Finchoice
Finchoice's reply06 Feb 2023, 16:25
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply13 Feb 2023, 14:26
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team