Incorrect ITC Record Not Updated After Settlement

After several emails and proof (including print screens) clearly showing that my information has not been updated on ITC, the issue remains unresolved. The record still reflects an outstanding loan, even though the account was fully settled over three months ago.

Despite my repeated communication and the evidence provided, I continue to receive daily emails requesting a “full report.” This is unnecessary, as your team is responsible for updating the ITC record and has all the relevant settlement documentation on file.

This ongoing delay is both frustrating and unacceptable. I expect immediate action to have my ITC record corrected and confirmation in writing that the information has been updated. A complaint is log with experian and transunion for investigate you as company and the information provided.