LO
Lehani O

1 reviews | Active since Jan 2013

19 Feb 2026, 15:54

Incorrect installments send to credit bureau

Good day. I am having the same issue as last year with FinChoice, where my installment is shown as double at the credit bureau. My Mobimoney account comes up with completely incorrect amount and is affecting my credit store as its more than double my max debit order. This need to be rectified urgently as its having a negative impact on my credit profile.

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Replies (2)
Finchoice
Finchoice's reply19 Feb 2026, 16:06
Official
Hi Lehani,

We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team
Finchoice
Finchoice's reply02 Mar 2026, 11:51
Official
Good day Lehani,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team