KM
Kimathi M

1 reviews | Active since Apr 2017

10 Oct 2022, 10:16

Incorrect information on Mobifin : Account indicated as in arrears

On my mobi fin profile my account is indicated as in arrears. I called in and the person that assisted my is telling me the system generates the information there in nothing they can do on their side to update. Please can this bee urgently fixed as it's affecting me and my credit profile. ID ***. This is the second time finchoice does this. In the process also ensure you correct this with all credit burro. Should it not be corrected by end of today at all burro's I will take legal action.

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Replies (1)
Finchoice
Finchoice's reply10 Oct 2022, 17:18
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team