mN
mpume N
1 reviews | Active since May 2017
12 Mar 2021, 12:40
Incorrect information on Experian
I have been waiting for their agent to call me since yesterday.
They put me on Experian that I pay them R 2125 ref *** and R ***7 and that is not true and this is affecting my credit score
Their agent did not even boughter to call me yesterday after our call was cut I have been trying to call hold of them since morning to resolve the matter but i can't go through
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
12 Mar 2021, 19:23Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply12 Mar 2021, 19:23
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
mN
mpume N's updateReviewer Update
15 Mar 2021, 21:53Still waiting for finchoice to remove an old account on Experian their excuses was that the Status will take 21 days which suprises me because the new account has been removed but the old one still shows
mN
mpume N's update15 Mar 2021, 21:53
Reviewer Update
Still waiting for finchoice to remove an old account on Experian their excuses was that the Status will take 21 days which suprises me because the new account has been removed but the old one still shows
Finchoice's replyOfficial
15 Mar 2021, 22:47Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's reply15 Mar 2021, 22:47
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,