incorrect figures on my account, no response and f

Took out a loan of R23900 with Finchoice for 24 months. The first instalment is due 28/02/16, but i came across a lumpsum of money and i paid 20100 on the 25/01/16 into the account, which reduced my balance to R2934. They say they add 500 interest on the account evry month which they did and my balance was supposed to be 3434 but my balance is 4680. I have been calling to get a clear indication of where the 1200 difference is coming from since thursday 11/02/16, but i am always told they are working on it.<br> <br> this is really frustrating because incorrect values were put on my account and i feel i am being *****ed by finchoice. No one is taking me seriously because they keep saying they will call but i do not get any calls.<br> Everytime i call i get stories. All i am asking for is for my account to be corrected and also an explaination of where the R1200 difference is coming from.<br> <br> I really want to pay them their balance but I am not going to pay 4680 that i do not know of. They keep telling me stories. All I want is to get them off my back and pay them.<br> I have been calling and no one is taking me seriously hence why i have to use this method of communication.I am very angry.