BM
Bonga M
1 reviews | Active since Sept 2015
19 Sept 2024, 07:38
Incorrect Balance
I have requested a settlement letter on my loan and I received it, I paid what was the settlement amount but now when I log into my Finchoice account, it shows a balance of R5.32. I am not sure why this is the case as I have paid the settlement in full. Please rectify this ASAP.
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Replies (2)
Finchoice's replyOfficial
19 Sept 2024, 08:00
Good day Bonga,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply19 Sept 2024, 08:00
Official
Good day Bonga,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
19 Sept 2024, 10:04
Good day Bonga,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply19 Sept 2024, 10:04
Official
Good day Bonga,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team