DM
Dimakatso M
1 reviews | Active since Oct 2014
22 Nov 2019, 14:18
Incorrect account balace
I had a loan with Finchoice, in January 2019 I settled my loan . But now 10 months later finchoice tell me that I have R9700 that is still due the whole time noboby calls or even send a message to tell me that I must pay, something is wrong and they want people to pay for money that they don't know, These is totally unacceptable.
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Finchoice's replyOfficial
26 Nov 2019, 13:19Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
Finchoice's reply26 Nov 2019, 13:19
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,