Inconsistent results and unreliable

Did a application on April 2nd and there was a delay on their end with no communication. Tried calling and sent out emails for follow up, resorted to sending a complaint on this platform. Only then, I got a response saying due to holidays there will be a delay in call back.

This morning, I recieved an sms saying they have been unable to contact and therefore my application was cancelled. When I checked , no attempts were made to make a call. I had to restart my application and there's still a delay and no clear communication on their end. This is frustrating.