SM
Sharon M

1 reviews | Active since Jan 2023

10 Jan 2023, 13:16

Incomplete, unprofessional and non compliant company

Never ever enter into business with this ridiculous company they are so unprofessional and make ones life very difficult ive settled the account on the 22nd December 2022 sent the proof of payment on the 30th December 2022 and everyday i get phone calls 2-3 times a day saying the account is in arrears how on earth and each consultant can not give me a constructive feedback they keep on sqying a relevant persin will be in contact i am very upset and wish i never accepted their business.

Very funny when i sent the proof of payment on the 30th an automated response with reference number*** and their *********** consultants say there is nothing reflecting on their end ****** how the hell did i then get the reference number. Never ever ever make business with them they are incomplete and i wonder how are they a registered business

0
Replies (3)
Finchoice
Finchoice's reply10 Jan 2023, 15:54
Official
 Good day,
 
 We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team 
SM
Sharon M's update10 Jan 2023, 16:14
Reviewer Update
You really take your customers like fools this is an automated reply on all your reviews i wonder how long will you so called investigation will take while i am getting frustrating calls from your inexperienced agents mxim
Finchoice
Finchoice's reply11 Jan 2023, 15:58
Official
 Good Day
 
 Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
 
 The finchoice team