1 reviews | Active since Nov 2013
*********** Finchoice
My mother passed away in August I sent her death certificate to fin choice, I even called them but they keep sending me emails. This is annoying!!! I called them and asked them to please stop this, the consultant assured me that they have the death certificate and it will be escalated. As I did complain previously we do not need to be reminded a thousand times that my mother has passed. This has been such a difficult time for us and then to top things off we get emails from inconsiderate companies that employ *********** people who can't do their jobs to keep reminding us that she's no more. How many times must I call? How many times must I send an email??? I'm going to post it all over social media because when I see this happening it's either they are stupid or they trying to get money out of the family members
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
