MN
Mary N
1 reviews | Active since Feb 2020
14 Apr 2020, 12:27
*********** Financial institution
I had taken a loan with Finchoice few years ago, 2015 I went under debt review with Debt Busters , my Finchoice loan account was being paid through Debt Busters, my account was paid up September 2019,however Finchoice has not updated my account information on ITC correctly, I have been writing emails and calling Finchoice, my query is still unresolved, this account is affecting my credit score, I wonder if their Financial Statements are accurate, Finchoice does not update their information accurately, these alot of irregularities with Finchoice .
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Replies (5)MN
Mary N's updateReviewer Update
14 Apr 2020, 12:50Dear Finchoice
In all your deals with your clients, always remember, your line of business, is a competitive industry, and as such, high quality customer care is invaluable to cultivating and retaining customers, may Finchoice invest in high quality customer care, in addition to communicating clearly , and limiting waiting times or periods to provide a service to its customers, in a nutshell do good with your clients.
In all your deals with your clients, always remember, your line of business, is a competitive industry, and as such, high quality customer care is invaluable to cultivating and retaining customers, may Finchoice invest in high quality customer care, in addition to communicating clearly , and limiting waiting times or periods to provide a service to its customers, in a nutshell do good with your clients.
MN
Mary N's update14 Apr 2020, 12:50
Reviewer Update
Dear Finchoice
In all your deals with your clients, always remember, your line of business, is a competitive industry, and as such, high quality customer care is invaluable to cultivating and retaining customers, may Finchoice invest in high quality customer care, in addition to communicating clearly , and limiting waiting times or periods to provide a service to its customers, in a nutshell do good with your clients.
In all your deals with your clients, always remember, your line of business, is a competitive industry, and as such, high quality customer care is invaluable to cultivating and retaining customers, may Finchoice invest in high quality customer care, in addition to communicating clearly , and limiting waiting times or periods to provide a service to its customers, in a nutshell do good with your clients.
MN
Mary N's updateReviewer Update
14 Apr 2020, 12:50Dear Finchoice
In all your dealings with your clients, always remember, your line of business, is a competitive industry, and as such, high quality customer care is invaluable to cultivating and retaining customers, may Finchoice invest in high quality customer care, in addition to communicating clearly , and limiting waiting times or periods to provide a service to its customers, in a nutshell do good with your clients.
In all your dealings with your clients, always remember, your line of business, is a competitive industry, and as such, high quality customer care is invaluable to cultivating and retaining customers, may Finchoice invest in high quality customer care, in addition to communicating clearly , and limiting waiting times or periods to provide a service to its customers, in a nutshell do good with your clients.
MN
Mary N's update14 Apr 2020, 12:50
Reviewer Update
Dear Finchoice
In all your dealings with your clients, always remember, your line of business, is a competitive industry, and as such, high quality customer care is invaluable to cultivating and retaining customers, may Finchoice invest in high quality customer care, in addition to communicating clearly , and limiting waiting times or periods to provide a service to its customers, in a nutshell do good with your clients.
In all your dealings with your clients, always remember, your line of business, is a competitive industry, and as such, high quality customer care is invaluable to cultivating and retaining customers, may Finchoice invest in high quality customer care, in addition to communicating clearly , and limiting waiting times or periods to provide a service to its customers, in a nutshell do good with your clients.
Finchoice's replyOfficial
14 Apr 2020, 14:01Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply14 Apr 2020, 14:01
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
MN
Mary N's updateReviewer Update
14 Apr 2020, 14:48Dear Finchoice, I will await your positive response or feedback to my long outstanding query,and a swift action in you resolving my query, update my information correctly and accurately with ITC ,I have no outstanding debt with Finchoice and I would appreciate my credit report to be updated.
MN
Mary N's update14 Apr 2020, 14:48
Reviewer Update
Dear Finchoice, I will await your positive response or feedback to my long outstanding query,and a swift action in you resolving my query, update my information correctly and accurately with ITC ,I have no outstanding debt with Finchoice and I would appreciate my credit report to be updated.
Finchoice's replyOfficial
22 Apr 2020, 13:34Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply22 Apr 2020, 13:34
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team