1 reviews | Active since Feb 2022
***********, bad, worst customer service EVER!!!
I have tried countless times to get fin choice to remove a default they have put on my name as a defaulted payer, i was then advised by their legal team that my debt was sold to MBD on the 7th February 2022 at 09:55 and i did contact them they advised that i do not owe them anything and they have no record of me, i then sent a second email at 10:24 on the same day to advise on the information i received from from MBD and requested that can they remove my name as this has had a negative impact on my credit scoring .the legal department then rep**** on 7th February 2022 at 15:09 and now said that the account was sent to SSDA and provided a number which is *** and i contacted them and they now have confirmed that i do not owe them anything. so i am now tired of been up and down trying to get this sorted out,
Please assist with the removal of that default as soon as possible. ID *** N.O ***
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
I have been in contact with your legal department and they advised that they will send an email to me before close of business yesterday confirming that i do not owe you anything and they will send an email to some department to get my name removed as i have been defaulted.
I am yet to get confirmation but as it stands ,NO. my query has not been resolved.
Thank you.
I have been in contact with your legal department and they advised that they will send an email to me before close of business yesterday confirming that i do not owe you anything and they will send an email to some department to get my name removed as i have been defaulted.
I am yet to get confirmation but as it stands ,NO. my query has not been resolved.
Thank you.
I have been promised by Finchoice close to a month back that my matter will be sorted out, i have sent countless emails with no response.
PLEASE FIX THIS NOW!!!! or i will take this to the ombudsman man.I AM FED UP WITH THIS COMPANY>
I have been promised by Finchoice close to a month back that my matter will be sorted out, i have sent countless emails with no response.
PLEASE FIX THIS NOW!!!! or i will take this to the ombudsman man.I AM FED UP WITH THIS COMPANY>