NM
Nakedi M

1 reviews | Active since May 2020

31 Aug 2026, 17:02

Incompetence to the HIGHEST note.

This is a follow up review from our last encounter. I have received my credit report which indicates that I have a late payment from you. I don't owe you anything,my account is up to date. I am told of R138 that nobody in your whole company can explain what the amount is for. I have been calling and sending emails since July with no assistance. I demand that the late payment be removed from my profile with immediate effect. I will also be reporting your incompetence to the Ombudsman.

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Replies (1)
Finchoice
Finchoice's reply31 Aug 2026, 17:25
Official
Hello Nakedi, I can understand why this situation is causing you frustration, especially after your diligent attempts to resolve it. It's clear that resolving your credit report issue and getting an explanation for the R138 charge is vital to you. Please allow us some time to investigate this for you. We will reach out via email with updates on the resolution. Warm regards, The FinChoice Team

Best regards,