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Natalia N
1 reviews | Active since Nov 2021
22 Feb 2022, 13:23
Inaccuracies reported to credit bureau
Dear Finchoice
I am going through my credit report and i see my 2 loans with balances reflecting. That is correct and fine.
However, when i click on Closed Accounts on my credit report, there you are. 2 closed accounts reflecting a 0 balance are on there!
Please remove it This is an error and innacuracy on your part and has a negative impact on my score.
Please remove those 2 closed accounts. I never had prior debt with you. The only loans i have with you are 2 current loans being paid for respectfully.
I await your response.
Warm Regards
Natalie Naidoo
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
22 Feb 2022, 20:49Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply22 Feb 2022, 20:49
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
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Natalia N's updateReviewer Update
28 Feb 2022, 23:16Thank you Finchoice. My issue was resolved by your most gracious Aviwe. She always helps efficiently and is a lovely person. Always so caring and attentive and never leaves a client anxious. Now that's beyond extraordinary. Going the extra 10 000 miles for making a consumer feel at ease. Thank you Aviwe for all your help and to you Finchoice.
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Natalia N's update28 Feb 2022, 23:16
Reviewer Update
Thank you Finchoice. My issue was resolved by your most gracious Aviwe. She always helps efficiently and is a lovely person. Always so caring and attentive and never leaves a client anxious. Now that's beyond extraordinary. Going the extra 10 000 miles for making a consumer feel at ease. Thank you Aviwe for all your help and to you Finchoice.
Finchoice's replyOfficial
28 Feb 2022, 23:52Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.
The finchoice team
Finchoice's reply28 Feb 2022, 23:52
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.
The finchoice team