In July I requested to cancel my funeral cover which wasn't done

In July I requested to cancel my funeral cover which wasn't done. I had to complain to get it cancelled. I then received a call from someone at finchoice that apologized and said they would cancel it. I am so angry as they have now debited my account without authorization after confirming cancellation and reversing the debit order. It's so painful to deal with a company like this. You'll need to be reported for treating clients unfairly. You'll are giving us anxiety and high blood pressure from treating us like this. Until you'll get sued for causing us added stress you'll will then learn. Cancel this funeral cover and refund my account. I've had it and am willing to seek legal council