NG
Noloyiso G

1 reviews | Active since Feb 2016

13 Dec 2024, 15:05

Imagine my surprise when I find that there was a debit order initiated on my account by Finchoice

Imagine my surprise when I find that there was a debit order initiated on my account by Finchoice. That time my debit order date is set for the 20th and the 20th isnt even a public holiday so they have basically charged me a week in advance. I have not made arrangements for this debit order as it’s only due next week. Honestly I had no issues with this company prior to this but now I’m mad. This is going to show as an unpaid against my name. I am going to pay off my loan and never take anything from them again if this is how they do business.

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Replies (2)
Finchoice
Finchoice's reply13 Dec 2024, 15:17
Official
Good day Noloyiso,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice
Finchoice's reply14 Dec 2024, 11:46
Official
Good day Noloyiso,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team