I'm having a serious problem with Finchoice I had settled my account on the 10th of September 2025 and on the 12th of September I had received my paid up letter from Finchoice

I'm having a serious problem with Finchoice I had settled my account on the 10th of September 2025 and on the 12th of September I had received my paid up letter from Finchoice. On the 15th of September Finchoice debited from my account and the painful part is that they debited three times I don't know the reason for that cause I had never skipped my account okay I took it as a mistake I called them on same day and they apologized and informed me that in 24 hours money will be in my account till today it's the 17th no payment in my account my children don't have foods to eat because of Finchoice my accounts are not paid because of finchoice my daughter's pre-school is not paid because of Finchoice when I ask them to send me proof of payment they are refusing everytime I'm told wait for 24 hours is that fair I'm not happy with the service I'm getting from Finchoice till now 24 hours and 24 hours has passed already Fiona Moamogoa