KM
Keletso M
1 reviews | Active since May 2025
12 May 2025, 12:12
I’m harassed by Finchoice calls after I settled my loan.
Very bad service after agreeing to settle a loan agreement. Took a six months loan, asked for a settlement quote then paid. Now I’m getting 10 calls a day asking me about missed payment. And their call centre manager is never available.
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Replies (2)
Finchoice's replyOfficial
12 May 2025, 12:24Good day Keletso,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply12 May 2025, 12:24
Official
Good day Keletso,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
15 May 2025, 10:08Good day Keletso,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply15 May 2025, 10:08
Official
Good day Keletso,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team