PK
Paula K
1 reviews | Active since Nov 2017
04 May 2021, 14:26
******* DEBIT ORDER ADDED!!!!!!!!!!!!!!
FINCHOICE What the Hell is on our Account!!!!!!!!! You people added a Debit Order (DEBICHEC) We don't have a existing loan, never had one!!!!! Havent received any money from FINCHOICE WHAT THE HELL IS THIS????????????????????????????? Respond and make it SNAPPY!!!!!!!!!!!!!!!!!!!!! THIS IS ILLIGAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
04 May 2021, 14:58 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply04 May 2021, 14:58
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
PK
Paula K's updateReviewer Update
04 May 2021, 16:14Thats not good enough. I app**** for a loan. You people don't give feedback on approved or declined. You just go ahead and put a debit order on my account. I have put in a complaint to the Ombudsman. I requested feedback on mail and Facebook and no one replies. So we went ahead to submit it to the Ombudsman. So either reply with the outcome of my application and why you already put a debit order on for a loan that hasn't even paid out to us or anything. But we can wait and let Legal take you guys on
PK
Paula K's update04 May 2021, 16:14
Reviewer Update
Thats not good enough. I app**** for a loan. You people don't give feedback on approved or declined. You just go ahead and put a debit order on my account. I have put in a complaint to the Ombudsman. I requested feedback on mail and Facebook and no one replies. So we went ahead to submit it to the Ombudsman. So either reply with the outcome of my application and why you already put a debit order on for a loan that hasn't even paid out to us or anything. But we can wait and let Legal take you guys on
Finchoice's replyOfficial
04 May 2021, 18:29Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's reply04 May 2021, 18:29
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's replyOfficial
05 May 2021, 10:46Good Day,
Please be advised that we have attempted to call you and line just rings. Kindly contact our customer service line on *** or Alternatively please confirm a Convenient time for us to call you
The finchoice team.
Please be advised that we have attempted to call you and line just rings. Kindly contact our customer service line on *** or Alternatively please confirm a Convenient time for us to call you
The finchoice team.
Best regards,
Finchoice's reply05 May 2021, 10:46
Official
Good Day,
Please be advised that we have attempted to call you and line just rings. Kindly contact our customer service line on *** or Alternatively please confirm a Convenient time for us to call you
The finchoice team.
Please be advised that we have attempted to call you and line just rings. Kindly contact our customer service line on *** or Alternatively please confirm a Convenient time for us to call you
The finchoice team.
Best regards,
PK
Paula K's updateReviewer Update
05 May 2021, 13:33Hi you can respond on email or Fb or here. We will not accept calls as we want everything you say in writing please. As we haven't received the loan we app**** for but funds will already be deducted. So finchoice can put for us in writing if they will be paying out the loan and then take month end or if they will cancel it all. So that we can show it to the Ombudsman
PK
Paula K's update05 May 2021, 13:33
Reviewer Update
Hi you can respond on email or Fb or here. We will not accept calls as we want everything you say in writing please. As we haven't received the loan we app**** for but funds will already be deducted. So finchoice can put for us in writing if they will be paying out the loan and then take month end or if they will cancel it all. So that we can show it to the Ombudsman