1 reviews | Active since Dec 2015
If you want your credit profile messed up go with finchoice.
So ive settled my finchoice accounts end of january 2020. Recieced the paid in full letters and when i call the call centre the consultant says it shows the accounts are settled and she dont know why they haven't updated or sent through the request to the credit bureau. Shes logged the request as usual and still no response from the legal department. Ive had the same issue with fonechoice....surely your legal department can pick this up when they put in my details on the system. Again this struggle and not even their own consultants can get through to the legal department. I appreciate the help i reciece from the last consultant ive spoken to but why must this be escalated in a way where i as a consumer have to fight for you to do your part. Ive done my part in paying these accounts now when u recieved your money its of non importance to you to submit this information to the necessary bureau in order for me to get credit/homeloan. THIS IS THE WORST SERVICE EVER. DO NOT GO WITH THEM THEY WILL SPOIL YOUR CREDIT TRACK RECORD. THE LAST UPDATE FROM THEM ON MY CREDIT RECORD SHOWS NOVEMBER 2019. PATHETIC SERVICE
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
