MT
Melissa T

1 reviews | Active since Jul 2011

08 Nov 2023, 10:45

If you want a payday loan to pay out a month later, apply here

The waiting time is absolutely ridiculous. Please do not send me the standard reply that "you will look into it", I've already read it on other reviews. When people apply for a payday loan, it's because they need money fairly urgently, or they would just wait for payday. After TEN days of waiting, I withdrew my application. No apology, just okay, we have cancelled it. The people who answer the phone are extremely rude, there is no escalation process. What a joke of a company.

0
Replies (2)
Finchoice
Finchoice's reply08 Nov 2023, 13:39
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Finchoice
Finchoice's reply08 Nov 2023, 13:43
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team