MP
Mel P
1 reviews | Active since Sept 2020
21 Oct 2020, 22:45
Identity Theft, then Finchoice theft!!!
Identity theft occurred and monies were paid into our account, which was refunded to these ******* the following day!!! 4 months later finchoice still debits our account religiously, after their money was returned exactly 1 day later!!! SAPS case reported and information sent to their "investigation department"... We are at our wits end!! Don't know what else to do. Can this *********** institution please stop *****ing consumers idenities and money and peace!! We beg you!!!!!!!!!!!
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Finchoice's replyOfficial
22 Oct 2020, 08:17Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply22 Oct 2020, 08:17
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team