AN
Annah N

1 reviews | Active since Nov 2013

11 Sept 2020, 10:02

ICT not being updated

I have paid up finchoice on 7 October 2019 account ***, the account still shows open on ICT I sent the email on 17 July 2020 even now still nothing changed.

Dissapointed Annah Ncube

0
Replies (5)
Finchoice
Finchoice's reply11 Sept 2020, 11:01
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
AN
Annah N's update11 Sept 2020, 11:12
Reviewer Update
Thank you, will be waiting
Finchoice
Finchoice's reply14 Sept 2020, 09:07
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
AN
Annah N's update14 Sept 2020, 18:11
Reviewer Update
Thank you very much for your speedy response, I did get an email from your legal department that they sent the matter to ICT to make correct updates.

Kind Regards
Annah Ncube
Finchoice
Finchoice's reply15 Sept 2020, 08:14
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on **********if you require any further assistance.

The finchoice team