AN
Annah N
1 reviews | Active since Nov 2013
11 Sept 2020, 10:02
ICT not being updated
I have paid up finchoice on 7 October 2019 account ***, the account still shows open on ICT I sent the email on 17 July 2020 even now still nothing changed.
Dissapointed Annah Ncube
Helpful (0)
Replies (5)0
Replies (5)Finchoice's replyOfficial
11 Sept 2020, 11:01Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply11 Sept 2020, 11:01
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
AN
Annah N's updateReviewer Update
11 Sept 2020, 11:12Thank you, will be waiting
AN
Annah N's update11 Sept 2020, 11:12
Reviewer Update
Thank you, will be waiting
Finchoice's replyOfficial
14 Sept 2020, 09:07Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply14 Sept 2020, 09:07
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
AN
Annah N's updateReviewer Update
14 Sept 2020, 18:11Thank you very much for your speedy response, I did get an email from your legal department that they sent the matter to ICT to make correct updates.
Kind Regards
Annah Ncube
Kind Regards
Annah Ncube
AN
Annah N's update14 Sept 2020, 18:11
Reviewer Update
Thank you very much for your speedy response, I did get an email from your legal department that they sent the matter to ICT to make correct updates.
Kind Regards
Annah Ncube
Kind Regards
Annah Ncube
Finchoice's replyOfficial
15 Sept 2020, 08:14Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on **********if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on **********if you require any further assistance.
The finchoice team
Finchoice's reply15 Sept 2020, 08:14
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on **********if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on **********if you require any further assistance.
The finchoice team
