1 reviews | Active since Dec 2023
I WANT MY PAID UP LETTERS.
I have paid all my accounts in full. Bit I have to struggle and beg for paid up letters. Capital data tells me ill receive it late December cause you apparently send payment files once every month. Why does everything have to be struggle with finchoice. Now I must have a debt review flag on my head for more months because I am left with paid up letters from you in order to get my clearance certificate. This is continuously having a negative impact on my life. I need those paid up letters. Why was I not informed that you take forever to send paid up letters. THIS IS UNACCEPTABLE. ALL OTHER CREDITORS PROCESSED PAYMENTS TIMELESSLY BUT I MUST RUN AFTER YOU FOR THEM. CAPITAL DATA IS NOT HELPING. YOUR LINES ARE ALWAYS BUSY. ITS BEEN OVER A MONTH STRUGGLING TO GET HOLD OF YOUR CONTACT CENTRE.
Payment was made to an account number sent by you finchoice. If a mistake was made,that's not mine. Why should I pay for it? When will this issue be resolved? Why am I the one negatively affected by this? Why is finchoice so relaxed when there's a problem that is derailing my life in so many ways?
I demand answers, actually I demand those paid up letter. I am referring the matter to NCR. You said you will call me with feedback 5 days ago,never received that call.
Payment was made to an account number sent by you finchoice. If a mistake was made,that's not mine. Why should I pay for it? When will this issue be resolved? Why am I the one negatively affected by this? Why is finchoice so relaxed when there's a problem that is derailing my life in so many ways?
I demand answers, actually I demand those paid up letter. I am referring the matter to NCR. You said you will call me with feedback 5 days ago,never received that call.
