ZV
Zandile V

1 reviews | Active since Sept 2013

05 Jan 2022, 13:14

I want my PAID UP LETTER NOW!!!

Paid up letter request is a nightmare. I have sent numerous emails with no response. Called the legal team they tell me about a turnaround time. For what because i paid the attorneys you sold my debt to and they confirmed that i paid them. Why is Finchoice making people's lives difficult. My son needs to register for school but now i cannot clear my name on the bureau because of a mere paid up letter.

Please don't send an automated response that you will get back to me, just email my paid up letter urgently.

0
Replies (5)
Finchoice
Finchoice's reply05 Jan 2022, 15:17
Official
Good day,

We thank you for our feedback. Kindly resend your ID number in order for us to assist with your complaint.

the finchoice team
ZV
Zandile V's update06 Jan 2022, 09:28
Reviewer Update
I'm still waiting for assistance???
Finchoice
Finchoice's reply07 Jan 2022, 09:12
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
ZV
Zandile V's update07 Jan 2022, 10:01
Reviewer Update
I called the legal department again and it was resolved.
Finchoice
Finchoice's reply07 Jan 2022, 12:05
Official
Good Day
  
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
  
The finchoice team