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Caswin C

1 reviews | Active since Oct 2016

01 Feb 2017, 12:22

I want my money today!!

<p>On Thursday i accidently overpaid my Finchoice account, i called the call centre for a refund. Monday morning i called in to hear the status and it was said that i need to send proof of payment. I have sent that and called in the guy send it was received and i will get money in 2 to 3 working days. Today is the 3rd day and no funds! I want my funds today. If i owe Finchoice i get called 10 times its not more per day. I paid up my Finchoice and Homechoice account. So i am expecting my funds today</p>

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Replies (1)
Finchoice
Finchoice's reply01 Feb 2017, 12:26
Official

Good day

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards

FinChoice Team