I though this matter has been resolved

Dear Hailey, I thought that the so-called arrears and the 2 accounts have been settled, since yesterday I have received multiple calls about my pay stretch account being in arrears. I spoke to Wendy this morning and she confirmed that all my debit order payments have been received , but it shows an outstanding amount of R774.35. This is the very same amount that I queried and that you confirmed was incorrect. Please sort this out immediately. Please refer to hello peter complaint YOU00602