I regret even taking up a loan with finchoice. Please train your agent well how is that possible to be given an email to send a request and no one has access to that email. But yet they continue to give put an email address that no one has access too.

I've been trying to contact Finchoice from the 2 September 2022 until today. They Call Center Agent are not well trained and doesn't know what to do. Every time you ask for an assistant they hang up the call or transfer you to the wrong department. Yes I had an account with Finchoice that I was struggling to pay. Hence my account was handed over yo the legal department which I did settle. When I call for a paid up letter I was told that I had two loans which I don't know about and how the second loan was granted. They provide such a horrible service and no response even from they legal department email.