NM
Nkoli M

1 reviews | Active since Jun 2020

28 Feb 2025, 15:04

I NEED MY REFUND IMMEADIATELY

Poor service with finchoice. They have called me on the 14 February 2025 to arrange a settlement. Now they have debited the settlement amount and what was suppose to the instalment. My account with them is on minus the agent told me they don't do refunds. I keep calling and looks like they do not know their story. I have to pay my RENT and they are holding my money.

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Replies (3)
Finchoice
Finchoice's reply01 Mar 2025, 06:41
Official
Good day Nkoli,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply04 Mar 2025, 09:56
Official
Good day Nkoli,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice
Finchoice's reply04 Mar 2025, 11:38
Official
Good day Nkoli,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team